Testing is not just our business it’s our passion

Client Situation

• Client required sophisticated reporting solution to measure quality on a $100MM+ multi-year program involving multiple external entities.
• Several attempts to customize enterprise tools for reporting fell short.
• Reporting required daily syncing and matching data across three systems of record.
• Consumed by 250+ stakeholders and used in executive decision-making.

IGS Solution

• Streamlined processes and governance.
• Developed and implemented a custom utility to automate data extraction, cleanup, synchronization, standardization and normalization.

• No human in the loop (robotic) utility using open source tools.
• Established single source of truth for quality reporting.
• Retired one defect management tool.
• Built additional utilities to improve efficiency included: Bulk update automation, Bulk creation automation and synchronization tool.

Result and Benefit

• Reduced costs of operation for defect management by 30%.
• Eliminated license cost for one of the two enterprise tools for 50+ users by retiring it.
• Low maintenance cost for new custom utility and no licensing costs.
• Scaled reporting scope to other projects in the organization.
• Due to the consistency and high quality of reporting, client was able to retire reports generated by other groups creating a single source of truth.